Objective The objective of our audit was to determine whether contractual support services for the U.S. Postal Service’s Continuous Improvement (CI) Program were effectively supporting the program’s goals. In 2007, the Postal Service introduced the CI Program as a management strategy to produce both immediate and sustainable, continuous process improvements. CI is an ongoing effort…
Nine employees have completed advanced training to help the Postal Service become more efficient and customer-focused. The Lean Leader program is available to employees who have achieved black belt certification through the Lean Six Sigma continuous improvement process. The inaugural class graduated July 17. The graduates are: • David Garrett, maintenance management specialist, Oklahoma City…
(4/28/15) The Office of Continuous Improvement is offering advanced training to select employees who are helping the Postal Service become more innovative, efficient and customer-focused. The Lean Leader program is available to employees who have achieved USPS black belt certification, a designation that emphasizes using continuous improvement methodologies to strengthen postal operations. “This training will…
