USPS: New Debt Collection Notice Policy

Effective March 29, 2020, the Postal Service™ will revise the following books to reflect changes in the method for notifying employees who have an employee receivable:

  • Employee and Labor Relations Manual (ELM), parts 450 and 460.
  • Handbook F-101, Field Accounting Procedures, Chapter 15.

All debt collection notices will be sent directly to the employee’s address of record, and will serve as the official notification. Debt collection will begin automatically after 60 days unless there is a grievance or judicial hearing that requires the rule to be held in abeyance.

Supervisors and managers of field units must complete the Employee Debt Modification Request Form using the eIWS OnLine Forms application ( to notify Accounting Services to suspend or restart auto-collection, or to modify an employee receivable debt.

Although effective March 29, 2020, the Postal Service will incorporate these revisions into the next editions of the ELM and Handbook F-101, which are available on the Postal Service PolicyNet website.

Source: USPS

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