[maxgallery id=”39531″] Executive Summary The parcel delivery value chain is in flux. Once operations-driven and predictable, today’s value chain is dynamic, complex, and multi-faceted in response to technology, evolving customer preferences, and booming e-commerce. This changed dynamic means that if postal operators wish to remain competitive in the parcel space, they must understand these changes…
Executive Summary The U.S. Postal Service has had a meaningful role in the lives of older Americans for hundreds of years. Through its vast network of letter carriers and post offices, it reliably delivers critical information, medicine, and supplies nationwide. Wellness organizations are also important to the health and independence of this generation as they…
Executive Summary The explosive growth of e-commerce has led to a corresponding growth in the importance of package delivery. Recognizing how important this trend is to the U.S. Postal Service, the U.S. Postal Service Office of Inspector General (OIG) has begun to examine the parcel market, issuing a number of reports assessing trends in the…
