USPS OIG: Rethinking the Parcel Delivery Value Chain

[maxgallery id=”39531″] Executive Summary The parcel delivery value chain is in flux. Once operations-driven and predictable, today’s value chain is dynamic, complex, and multi-faceted in response to technology, evolving customer preferences, and booming e-commerce. This changed dynamic means that if postal operators wish to remain competitive in the parcel space, they must understand these changes…

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