Have you ever lost an item in the mail? The Mail Recovery Center (MRC), located in Atlanta, GA, is the last place undeliverable mail is sent prior to final disposition. The MRC will attempt to match the items with lost item claims customers file through their local post offices.

If MRC staff is able to identify the sender or recipient, staff members repack and ship the mailpiece. If not, the mail content is retained for an established holding period. Once the holding period elapses, the MRC sells, auctions, donates, or discards the items.

• How was your experience when requesting a search for a lost item?
• Have you ever interacted with the MRC?
• What was the process like?

Source: Have You Ever Needed to Track Down a Lost Mailpiece? | Office of Inspector General