USPS: The Eagle Magazine highlights the process accelerating service improvements

The Eagle magazine’s spring issue examines how USPS is using data analysis to elevate the customer service experience and improve service performance.

June 30, 2026 Amid its ongoing transformation, the Postal Service is embracing a fresh approach to collecting and using data, The Eagle magazine reports in its spring issue. The cover story looks at how USPS is renewing vigor in its operations by unifying functional groups and leveraging the power of network modernization. Guided by consolidated … Read more

USPS: The Eagle magazine spotlights a transformation plan success in Phoenix

The Eagle magazine’s winter issue shows how recent improvements are helping USPS better sort and move mail and packages.

February 4, 2026 As the Postal Service continues one of the most ambitious overhauls in its history, tangible progress is evident in facilities such as the Phoenix Regional Transfer Hub, The Eagle magazine reports in its winter issue. With its focus on the westbound destination-only hub, the cover story explores how cutting-edge technologies and streamlined … Read more

The Eagle sits down with Postmaster General David Steiner

The Eagle magazine’s fall issue features a conversation with David Steiner, the nation’s 76th postmaster general.

“My top priority is to fully diagnose our issues relating to service performance — and I strongly believe we have all the answers we need within the organization, where the work is being done,” Steiner says.

USPS: Eagle magazine’s summer edition highlights Ground Advantage

July 20, 2023 The Postal Service has published the latest issue of The Eagle magazine and mailed it to employees’ homes. This summer edition explores USPS Ground Advantage, the organization’s new shipping option. “The real spark for Ground Advantage was looking at our processing, logistics and delivery network changes and realizing that we will have … Read more