USPS OIG Report: Payments to Contract Postal Unit and Village Post Office Suppliers

Objective Our objective was to determine if the Postal Service timely terminated payments to Contract Postal Unit (CPU) and Village Post Office (VPO) suppliers when services were no longer provided. The Postal Service fulfills its universal service obligation partly through its Alternate Access Channels programs, which offer postal products and convenient mail services where customers…

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USPS OIG Report: Accuracy of Grievance Settlement Payments

Background Under its national agreement with the American Postal Workers Union (APWU), the U.S. Postal Service must make every effort to promptly pay monetary grievance settlements and arbitration awards. The Postal Service uses the Grievance Arbitration Tracking System (GATS) database to manage grievance payments and conduct labor relations activities, such as researching appeals, disputes, and…

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