PMG DeJoy issues statement on operational excellence

USPS must take “a fresh look” at its operations and make necessary adjustments, Postmaster General Louis DeJoy writes in a new statement.

Postmaster General Louis DeJoy issued a statement July 27 on the Postal Service’s efforts to achieve operational excellence and financial stability.

“The Postal Service is in a financially unsustainable position, stemming from substantial declines in mail volume and a broken business model,” DeJoy writes. “We are currently unable to balance our costs with available funding sources to fulfill both our universal service mission and other legal obligations. Because of this, the Postal Service has experienced over a decade of financial losses, with no end in sight, and we face an impending liquidity crisis.”

Congress and the Postal Regulatory Commission must enact legislative and regulatory reforms to help address the situation, DeJoy writes. The Postal Service must also better adhere to its existing operating plans, which were developed to ensure that the organization meets its service standards in an efficient and effective manner.

“Given our current situation, it is critical that the Postal Service take a fresh look at our operations and make necessary adjustments,” DeJoy writes. “We are highly focused on our public service mission to provide prompt, reliable and efficient service to every person and business in this country, and to remain a part of the nation’s critical infrastructure. However, changes must be made, and we will refocus on all of the items within our control, and propose changes to some that are not, in order to ensure that we will be able to continue to fulfill our universal service obligation to all of America.”

The Postmaster General’s full statement is available on the USPS Newsroom website and also below:

Source: USPS

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