ASM Revision: Disclosure of Information From Mail Sent or Received by Customers

Effective January 19, 2017, the Postal Service™ is revising the Administrative Support Manual (ASM) to update policies related to the disclosure of information to customers when resolving a complaint or other customer-service inquiry. Administrative Support Manual (ASM) * * * * * 2 Audits and Investigations * * * * * 27 Security * *…

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