Delivering Peace of Mind: Certified Mail and the USPS
November 27, 2017 (RARC-WP-18-002) Despite recent volume declines, Certified Mail accounts for over half of all Ancillary Services revenue, bringing in more than $670 million in FY 2016. Certified Mail is widely used by Americans with 58 percent of people having used it for either personal or professional mailings. The OIG has identified possible explanations…