Postal Bulletin highlights Postal Pulse Survey (Just Say No!)

The annual Postal Pulse® employee survey is your opportunity to tell us how well the Postal Service is delivering for you.

An important goal of the Delivering for America plan is investing in our employees to help them grow and succeed. As Deputy Postmaster General and Chief Human Resources Officer Doug Tulino has said, “You and your colleagues are the heart of Delivering for America.”

The Delivering for America plan focuses heavily on improving the employee experience by offering:

  • Significant investment in training, tools, and technology to expand long-term career opportunities and the safety and well-being of our employees.
  • A more stable career path and structure that provides greater opportunities for advancement.
  • An improved workplace that fosters a culture where all employees are valued.

In the 2 years since we introduced the plan, the Postal Service has aggressively advanced our core strategies and initiatives. To help stabilize our workforce, we have converted 130,000 workers to full time in the first 2 years of the plan, including more than 71,000 employees since January 2022.

This year, we introduced “Delivering Your Best” career conferences so employees could network with Postal Service leaders and explore career advancement, as well as potential career paths. We also kicked off a series of virtual career fairs for front-line supervisor positions that explored supervisor roles and expectations, and offered tips on searching, applying, and interviewing for available positions.

All year round, the Postal Service offers a variety of employee development opportunities, including online courses, hands-on functional and technical training, leadership and management development, and funding for non-postal training programs.

Additionally, we invested in our infrastructure to ensure employees have the equipment and support needed to do their best work every day. We installed 137 new package sorting machines, which expanded our daily package processing capacity to 60 million. Last year, we announced our plan to acquire 106,000 vehicles between now and 2028, including at least 66,000 battery electric delivery vehicles. Not only are these vehicles better for the environment — they are better for employees by offering air conditioning and advanced safety technology.

As a result of these investments in our network and workforce, and the hard work of our employees this past holiday season, we exceeded the previous peak season service by delivering 91.7 percent of First-Class Mail®, 94.1 percent of Marketing Mail, and 85.5 percent of Periodicals on time when compared with USPS® service standards.

Are we meeting our goals? Complete the Postal Pulse employee survey and let us know. The survey is open April 25 through May 26, 2023. Participation is voluntary. Employees may take the survey the following ways:

  • If you have a Postal Service email account: You will receive an electronic survey.
  • If you don’t have a Postal Service email address: You will receive a paper survey at work and at home. You are encouraged to bring the survey to work and fill it out while on the clock.

For more information about the survey, visit

We look forward to hearing from you.

— Organizational Effectiveness,
Organization Development, 4-20-23

Postal Bulletin – April 20, 2023

Related: APWU: Don’t Let the Postal Service check Your “Pulse!”

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