{"id":46294,"date":"2016-05-19T20:22:18","date_gmt":"2016-05-20T00:22:18","guid":{"rendered":"http:\/\/www.21cpw.com\/?p=46294"},"modified":"2016-05-20T13:22:32","modified_gmt":"2016-05-20T17:22:32","slug":"oig-how-can-usps-help-contract-postal-units-in-their-daily-operations","status":"publish","type":"post","link":"https:\/\/www.21cpw.com\/oig-how-can-usps-help-contract-postal-units-in-their-daily-operations\/","title":{"rendered":"OIG: How Can USPS Help Contract Postal Units in Their Daily Operations?"},"content":{"rendered":"
<\/i><\/a><\/span>\n<\/i><\/a><\/span>\n<\/i><\/a><\/span><\/div><\/div><\/div>

\"usps-oig-logo-9\"Project Title:<\/strong><\/span>
\nContract Postal Unit (CPU) Oversight
\nStart Date:<\/strong><\/span>
\nTuesday, May 10, 2016
\nEstimated Report Release Date:<\/strong><\/span>
\nSeptember 2016<\/p>\n

\"oig-audit-cpus\"A contract postal unit (CPU) is a supplier-owned or supplier-leased facility under contract to the U.S. Postal Service to provide products and services to the public. CPUs are typically located in retail establishments and staffed by the retailer\u2019s employees. CPUs offer the public additional and often more convenient locations to purchase Postal Service products and services. CPUs have been an alternative postal resource for the public for over 100 years.<\/p>\n

The objective of the CPU program is to reduce customer wait time in post offices, retain and increase Postal Service market share, reduce operational costs, and improve customer satisfaction and retail revenue growth. The Postal Service considers CPUs to be one of the lowest cost-to-serve programs. Normally, the postmaster at a Post Office near the CPU provides oversight, including contract administration, monitoring, compliance, and training.<\/p>\n