August 3, 2022
The Postal Service is testing a new “rapid drop-off station” concept to help customers expedite Label Broker and prepaid mail acceptance transactions.
Through the Label Broker service, customers who need to return a retail purchase but don’t have access to a printer can have a shipping label printed at a participating Post Office.
During the rapid drop-off station (RDS) pilot, customers will have the option of using a self-service kiosk for Label Broker and prepaid package drop-offs.
Here’s how it works:
• Customers looking to print labels or drop off prepaid packages go to a participating Post Office to locate the RDS kiosk.
• The customer can use his or her smartphone to scan a QR code that allows the app to mirror the smartphone screen during the transaction. Alternatively, the customer can manually touch the kiosk to complete their transaction.
• The customer can complete as many label prints and label acceptance scans as needed. The customer can also receive acceptance scans for prepaid packages before delivering them to the Post Office’s drop-off area.
• Once the transaction is complete, the customer leaves the kiosk and drops off their packages at the Post Office’s drop-off area. Only one customer can use the app at a time.
The Postal Service is testing the RDS concept at the Gunston Plaza Post Office in Lorton, VA. Additional sites may be added later.