July 18, 2022
The Postal Service has discontinued the Special Handling — Fragile delivery option, as of July 10.
Special Handling — Fragile was an extra service that offered preferential handling of packages for a fee but did not include insurance.
After a thorough study, USPS concluded that operational concerns warranted ceasing the service entirely.
Customers should be encouraged to package their items carefully and consider purchasing insurance to cover any packages they are concerned about. Additional insurance is available for all mail classes.
For Priority Mail and Priority Mail Express shipments, insurance of up to $100 is already included.
Postal Service customers and employees should no longer use Label 875, Special Handling — Fragile. Remaining labels should be recycled.
This decision does not affect live animal procedures and processes as outlined in Publication 52, Hazardous, Restricted, and Perishable Mail. These will remain the same.
Any feedback or questions can be sent to ShippingServices@usps.gov.