USPS retirement team rated highly

USPS has a 96 percent accurate rating in handling retirement applications, according to new research.

USPS has a 96 percent accurate rating in handling retirement applications, according to new research.

The Postal Service’s retirement team is the best-rated in the federal government, new research shows.   The team has a 96 percent accuracy rate in evaluating, processing and finalizing retirement applications, according to a recent audit by the Office of Personnel Management.  The government-wide average is 89.7 percent.

The Postal Service’s high score means that retiring USPS employees are entered into interim pay sooner and retirement cases are submitted for final adjudication faster than ever.  Since 2013, the Postal Service has improved its retirement accuracy score by 18 percent.

In addition to retirement processing, the HR Shared Service Center and Eagan Retirement teams also provide annuity estimates, process military buy back applications, and answer employee inquiries.

“Every member of the team is dedicated to processing each retirement case accurately and in a timely manner,” said Benefits Program Manager Al Woods. “They’re committed to customer service and always work together to get the job done.”

The Blue Retirement page has more information.

Source: usps.com

One thought on “USPS retirement team rated highly

  1. Union and NAME of Local/Branch
    APWU - Auburn WA Local
    Office held, if any
    Retired President

    The Postal Service has done nothing to improve their FERS annuity estimates. They still don’t include the FERS Annuity Supplement. Employees aren’t told when they are eligible for the FERS Annuity Supplement or how much it is. OPM’s CSRS and FERS Handbook provides this instruction to agencies in Section 40A2.1-3: “For FERS employees eligible to receive an annuity supplement, estimate the monthly amount payable to age 62.”

    Related article (added by RZ)
    What is the FERS Special Supplement? – PostalMag.com

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