USPS redelivers: Notice left form gets improvements

Carriers are required to leave PS Form 3849 when they are unable to deliver an item successfully.

USPS has redesigned PS Form 3849, also known as the notice left form, and renamed it “We ReDeliver for You!”

Carriers are required to leave this form when they are unable to deliver an item successfully. The redesigned form lists six ways customers can schedule a redelivery.

Here’s what the redesigned form offers:

  • Simplified language. The form now provides customers with clearer, more accurate instructions.
  • A scannable QR code. The code allows customers to use their smart devices to access usps.com to schedule a redelivery.
  • New options. Customers can also use the form to sign up to have their redeliveries managed through Informed Delivery, a new feature that provides residential consumers with digital previews of their incoming mail.
  • Linked barcodes. Employees can link tracking numbers to the form, eliminating the need to write article numbers.
  • Vertical orientation and self-adhesive. The form can be conveniently placed on a customer’s door or in their mailbox.

The “We ReDeliver for You!” form redesign is part of the Postal Service’s efforts to improve customers’ experiences.

The revised form will be used in Northeast and Pacific areas beginning Oct. 1. Nationwide rollout is expected next year.

Source: USPS News Link

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