December 12, 2024
USPS is delivering exceptional service during the holiday rush and expects continued success during the season’s busiest period — the week before Christmas — the organization reported Dec. 12.

Through the substantial progress the Postal Service has made under its 10-year Delivering for America plan — a $40 billion investment aimed at modernizing and reinvigorating the organization — USPS has expanded processing capabilities, optimized transportation strategies and enhanced operational precision.

The organization’s continued transformation has led to significant cost savings, increased service reliability and enhanced service performance. Currently, 98 percent of the nation’s population receives their mail and packages in an average of 2.6 days.

Under Delivering for America, the Postal Service has:

• Transformed its operations. USPS has committed $17.3 billion to the redesign and improvement of its processing and delivery networks. It has added 83 new sorting and delivery centers across the country that serve as centralized hubs that expand the geographic reach and speed of mail and package delivery.

• Enhanced processing capabilities. The Postal Service has deployed 506 new package conveyor systems since 2021 — 158 of which were added since last year’s holiday season. This dramatically boosted its package processing capacity to 77 million packages per day from 47 million.

• Fully optimized its transportation network. A crucial realignment has allowed USPS to shift volumes from costly air transportation to more efficient ground routes. The vast majority — more than 95 percent — of First-Class Mail and packages are moved by ground transportation, resulting in fewer empty trucks, reduced costs and faster delivery times.

• Modernized its retail network. The organization is revitalizing its network of 32,000 Post Offices and has equipped more than 50 sorting and delivery centers with the latest technology to optimize the customer experience and expedite transactions. These modern retail locations feature rapid parcel drop-off stations, smart parcel lockers and multi-functional self-service kiosks to meet customer mailing and package needs.

• Bolstered its delivery fleet. This holiday season will also mark the initial release of the new next-generation delivery vehicles, which will be on roads and routes in select communities this winter. Additionally this holiday season, there will be more than 27,000 new USPS vehicles on the road, with more than 500 being battery-electric vehicles.

• Stabilized and empowered its workforce. The Postal Service has added 7,500 seasonal employees to help its workforce with the expected increase in shipping volume during the holidays.

The organization’s Dec. 12 news release has more information.

Source: USPS