Online shopping continues to grow, and so does the Postal Service’s opportunity to dominate the package industry, PMG Pat Donahoe says.
In his latest message to employees, Donahoe reports that while single-piece First-Class Mail volumes are down 6.7 percent from last year, Standard Mail and packages are growing. Package volume has increased 8.8 percent this year, boosting overall revenues by 11.2 percent.
The PMG also says the Postal Service has started delivering Amazon and Priority Mail packages seven days a week in test markets, and continues to expand in other areas. “That’s the way the market is going,” he says. “We want to be first in those markets.”
Additionally, Donahoe emphasizes the importance of handling packages carefully. He reminds employees they should deliver packages and avoid leaving “left package” notices for customers. “If we take good care of customers’ packages, we will grow the package business,” he says.
Finally, Donahoe thanks employees for their feedback and excellent work. “Keep doing a great job,” he says.