The organization recently revised its Field Onboarding Program, which is part of ongoing efforts to improve new-hire training and equip employees with the tools they need to do their jobs.
The program provides all new bargaining unit employees with two days of classroom orientation, along with additional training tailored to their specific job.
Santa Clara, CA, City Carrier Assistant Marlene Kinohi joined USPS in October and is pleased with her training, which included shadowing more experienced carriers.
“It was awesome and gets you ready for when you get your own route,” she said.
As part of the training, newcomers also learn scanning, mail classifications, safety procedures, loading and unloading a vehicle, and marketing postal products and services.
“They made it understandable so you won’t feel overwhelmed,” Kinohi said.
The program also provides new employees with a “welcome kit” that contains a tote, cap and other items to help them promote the USPS brand and to use on the job.
“The welcome kit is an important part of our onboarding efforts,” said Learning and Development Director Susan McKeen. “It lets new employees know that we’re excited to welcome them to the postal family and eager to help them succeed.”
Source: USPS News Link