Background

This report presents the results of our audit to assess management’s corrective action to address mail delivery issues for customers serviced by the Cimarron Hills Station . The Cimarron Hills Station is in Colorado Springs, CO, in the Colorado/Wyoming District, Western Area. This audit was initiated at the request of Congressman Doug Lamborn, 5th Congressional District, Colorado. The inquiry showed that residents of two neighborhoods serviced by the Cimarron Hills Station — Indigo Ranch and Stetson Hills — were dissatisfied with their delivery service and experienced frequent misdelivery of mail and missing items.

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Source: USPS Office of Inspector General