USPS OIG Management Alert: Kansas City, MO, Stamp Fulfillment Services

This alert responds to concerns brought to our attention regarding the Kansas City, MO, Stamp Fulfillment Services’ (SFS) handling and storage of the U.S. Postal Service’s off-sale inventory. Our objective was to evaluate internal controls over off-sale retail merchandise and accountable paper stored at the Kansas City SFS.

Management did not always follow established Postal Service policies for off-sale retail merchandise and accountable paper. Management stored these items instead of disposing of the products as required.

Management did not always follow established Postal Service policies for off-sale retail merchandise and accountable paper. Management stored these items instead of disposing of the products as required.

Summary
The Postal Service needs to improve controls over off-sale inventory at the Kansas City SFS. Management did not follow policies to dispose of off-sale inventory in the best interests of the Postal Service. Further, management provided Harry Potter stamps at a discount to Royal Mail without Postal Service Headquarters’ knowledge or approval. Headquarters contributed to these issues by providing inadequate oversight of management’s activities. As a result, management used off-sale inventory for improper purposes and is at risk of losing revenue of $24,371 for the Harry Potter stamps they provided to Royal Mail.

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Source: USPS Office of Inspector General

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