USPS OIG: How Could Mail Processing Be More Efficient at the New York Morgan Facility?

EfficiencyReviewNYMorganPDCMail processing is an integrated group of activities required to sort and distribute mail for dispatch and eventual delivery. Post offices, stations, and branches send outgoing mail to processing and distribution Centers (P&DCs) for processing and dispatch for a designated service area. They also provide instructions on the preparation of collection mail, dispatch schedules, and sort plan requirements to associate offices and mailers. The U.S. Postal Service has more than 250 facilities with mail processing operations. The New York (NY) Morgan P&DC is in the Postal Service’s Northeast Area. It processes inbound and outbound mail for the city of New York and associate offices in the surrounding area. In Fiscal year (FY) 2015, the NY Morgan P&DC processed about 1.41 billion mailpieces, a decrease of about 8.5 percent from FY 2012. The NY Morgan P&DC is one of the Postal Service’s largest processing facilities with over 1 million interior square feet and processing operations located on seven different floors. The physical configuration of the facility presents unique challenges.

  • Is the NY Morgan P&DC processing mail efficiently?
  • If not, what can be done to expedite mail processing at the Morgan P&DC?

Project Title: Efficiency Review of the New York Morgan Processing and Distribution Center
Start Date: Tuesday, October 13, 2015
Estimated Report Release Date: April 2016

Source: How Could Mail Processing Be More Efficient at the New York Morgan Facility? | USPS Office of Inspector General

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