USPS OIG: Can the Postal Service increase its mail processing productivity?

Project Title: Mail Processing Variance Model
Start Date: Monday, November 14, 2016
Estimated Report Release Date: May 2017

The U. S. Postal Service has about 265 mail processing facilities nationwide. Mail processing is an integrated group of operations required to sort and distribute mail for dispatch and eventual delivery.

The Postal Service calculates productivity for its various mail processing operations using the Mail Processing Variance Model. Mail processing variance data includes actual versus targeted productivity at the national and site specific levels and can be used to identify savings opportunities.

We plan to determine if the Postal Service effectively uses the Mail Processing Variance Model to increase mail processing productivity.

  • How effectively does the Postal Service use the Mail Processing Variance Model to increase mail processing productivity?
  • If targeted mail processing productivity is not achieved at specific sites, what are the consequences and actions taken to ensure improvement?
  • What ideas do you have to improve the Mail Processing Productivity Model?

Source: USPS Office of Inspector General

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