USPS OIG Audit Project: Government Mail – How Do You Get Government Information?

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  • Start Date: Wednesday, October 8, 2014
  • Estimated Report Date: Tuesday, April 7, 2015

How do you get information from local, state and federal government sources? Television and radio? Email? Other social media? The U.S. Mail? You likely rely on most or all of these for official information, whether it’s your municipality reminding you to pay your water bill or the U.S. Census Bureau prompting you to complete its questionnaire.

Government entities are increasingly using email and social media to communicate. For example, the Centers for Disease Control and Prevention recently twittered about Ebola updates. But there are times when electronic communication alone just won’t do the trick. And if a government agency wants you to take some action, physical mail may get a better response than email.

For 2014, federal agencies spent $468 million with the Postal Service, while all government agencies combined spent about $2.7 billion. It’s also perennially ranked as the most trusted federal agency. Yet, it has been financially strapped.

Given those facts, are you surprised government entities don’t depend more on the Postal Service?

Should government agencies use the Postal Service exclusively?

Can the Postal Service play a larger role in helping agencies fulfill their missions and generate more revenue at the same time?

via Government Mail | Office of Inspector General.

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