Project Title: Continuous Improvement of Mail Processing Operations
Start Date: Wednesday, March 9, 2016
Estimated Report Release Date: August 2016

The U.S. Postal Service is continuously looking for ways to make its mail processing operations more efficient. In fact, it adopted a continuous improvement program to implement process improvements and reduce overall costs while adding value for customers.

Since fiscal year 2007, the Postal Service has lost about $61.9 billion, heightening the importance of operating as efficiently as possible. More efficient mail processing facilities could help the Postal Service reduce operating costs in future years.

• How can the Postal Service increase the efficiency of its mail processing operations?
• What causes a mail processing facility to be efficient or more efficient than another mail processing facility?
• Conversely, what causes a mail processing facility to be inefficient or less efficient than another mail processing facility?

Source: Are Mail Processing Facilities Becoming More Efficient? | USPS Office of Inspector General