The Postal Service wants employees to understand the importance of accurate scanning to Mail Condition Visualization (MCV), an Informed Visibility module that will provide near-real-time conditions of mail and packages in processing facilities.
The data delivered by MCV is closely linked to the manual scan âeventsâ captured through Surface Visibility (SV). This means failure to comply with SV scan procedures will undermine MCV data.
If SV scans donât occur at originating facilities, mail volume wonât be removed from inventory in a timely manner, and there will be an inaccurate increase in delayed dispatch data.
If these scans donât occur at destination facilities, the facilityâs on-hand inventory wonât be accurately reflected within MCV.
SV scans play an essential role in the accuracy of MCV data, so USPS is relying on employees to provide accurate and timely scans of incoming and outgoing mail inventory.
âAs we prepare for the deployment of MCV, organizationally we must strive for the highest service standards by improving SV scores and the collection of scan event data,â said Enterprise Analytics Vice President Isaac Cronkhite.
âIf scans arenât performed correctly or at all, the removal of mail inventory from a facility will not generate accurate data and likewise create a false positive for mail delays and other mail conditions,â he said.
MCV is part of the Postal Serviceâs broader efforts to innovate, a core strategy, and move toward more streamlined, efficient processes. USPS will provide employees with more information on MCV before its launch in early 2019 as the organizationâs official system of record.
Source: USPS