USPS Mandatory Stand-Up Talk: Handling mail for temporarily closed businesses (4/30/20)

“In an effort to best serve our business customers, we are continuing to temporarily modify how we handle mail that must be returned to the delivery office due to a full box or a business not being open to receive delivery for an extended period. Current postal policy during the pandemic is to return the mail to the delivery office and hold it until April 30, 2020. In order to further accommodate businesses during this challenging time, we will now extend the hold period through May 30, 2020. In addition, there will be a 15-day grace period following May 30, 2020, before mail items are returned to the sender.”

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