Karlos Gonzalez, a letter carrier at Los Feliz Station in Los Angeles, displays the newly redesigned PS Form 3849.
The Postal Service wants employees to remember to use the re-designed PS Form 3849, which carriers are required to leave when they are unable to deliver an item successfully. The form — now called “We ReDeliver For You!” — features a simpler format with additional instructions for letter carriers, retail associates and customers.
USPS began using the new form Jan. 21. In addition to promoting the form through employee news publications, the Postal Service has produced a 1-minute, 30-second video that explains the form’s new features.
PS Form 3849 provides customers with clearer, more accurate instructions and comes in two different colors: peach for regular delivery days and yellow for Sunday deliveries.
Post Offices should discontinue using previous versions of PS Form 3849 and only use the redesigned form.