USPS OIG Report: Customer Service, City Delivery and Vehicle Operations – Performance Indicators

Objective Our objective was to assess the Postal Service Workload and Workforce Performance Indicators for Customer Service, City Delivery, and Vehicle Operations for fiscal years (FY) 2014 to 2018. In FY 2018, the Postal Service delivered more than 140 billion letters and flats and 6 billion packages to more than 158 million delivery points. It…

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USPS: Employees get Carol Stream VMF in tip-top shape

The Carol Stream, IL, Vehicle Maintenance Facility looks — and functions — better than ever these days. Employees recently cleaned the shop from top to bottom and reorganized the equipment, supplies and other materials to make them easier to find. “Before you might have an oil can here one day, and the next day it’s…

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