USPS: Mandatory Business Reply Mail training

Posted on September 14, 2021September 14, 2021 by 21cpw

September 13, 2021 A training course on Business Reply Mail procedures and invoicing will soon be available in HERO. The course, titled Business Reply Mail, is mandatory for Level 18 Postmasters, lead retail associates, retail associates, sales and service distribution clerks, postage due clerks, postage due technicians, mailing requirements clerks, bulk mail clerks, bulk mail…

Postal portal to expedite congressional inquires

Posted on April 12, 2021April 12, 2021 by 21cpw

The Postal Service will soon introduce an online portal to help expedite service inquiries sent by consumers to U.S. lawmakers and their staffers. The Congressional Inquiry Portal, slated to debut in May, will feature a user-friendly interface that streamlines the process for resolving inquires, while replacing the need for follow-up phone calls and emails. Here’s…