GAO Report: USPS Volume, Performance, and Financial Changes since Onset of COVID-19

Published: Apr 29, 2021 What GAO Found In 2020, the majority of which was affected by the COVID-19 pandemic, the U.S. Postal Service (USPS) experienced a 9 percent drop in total mail volume when compared to 2019. The overall drop was primarily due to a 4 percent dip in First-Class Mail and a 14 percent…

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