USPS Hold Mail to improve online security

The USPS Hold Mail online service will be improved in early October to strengthen security and help customers better protect their information. Hold Mail allows customers to place their mail on hold for 3-30 days. To place mail on hold, customers can visit a Post Office and fill out PS Form 8076, Authorization to Hold…

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USPS: Improving together – USPS, Amazon use LSS to strengthen service

The Postal Service and Amazon are using the Lean Six Sigma (LSS) improvement process to strengthen the way the two organizations serve customers. Through a pilot project, Amazon will drop off shipments at Post Offices near the customers who are supposed to receive the packages. Previously, Amazon took the shipments to USPS mail processing plants,…

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