The Intelligent Mail Barcode (IMb) allows the U.S. Postal Service to track mail in real time from acceptance to delivery without the need for seeding and sampling of pieces. The IMb is an information-rich barcode applied to mail pieces for automation discounts, free address corrections, and other services known as full-service mail, which serves as…
Objective Our objective was to determine the reasons certain full-service mail volume is excluded from the Postal Service’s service performance measurement. The Postal Service uses Intelligent Mail Barcodes (IMb) on mailpieces to sort and track mail. The IMb allows mailers and the Postal Service to track each mailpiece from acceptance to delivery, which helps calculate…
Internal Service Performance Measurement (SPM) will replace External First-Class (EXFC), a system that relies heavily on support from an outside organization. EXFC will be retired Sept. 30, and Internal SPM will become the Postal Service’s official service reporting and recording system Oct. 1. The Postal Regulatory Commission (PRC) recently approved the change, which is part…
June 30, 2015 If you missed the recent PostCom webinar on Kathy Siviter’s Update of USPS Service Performance Measurement, you can still watch and listen. The recording and the accompanying slides are posted online. Source: Postal news from around the world
April 9, 2015 The Postal Service is proposing to change the way it measures the on-time service performance of First Class Mail. Instead of contracting a third-party to evaluate how long it takes for the mail to be delivered, the Postal Service wants to count the days itself. The change requires the approval of the Postal…
2. Introduction The United States Postal Service (Postal Service) is required to establish modern service standards for its market-dominant mail products and to design these standards to provide a system of objective performance measurements for each market-dominant product as a basis for measurement of Postal Service performance. These standards should be designed to provide a…
