U.S. Postal Service to Observe Presidents Day, Feb. 16

February 3, 2026 WASHINGTON — The U.S. Postal Service will observe Presidents Day on Monday, Feb. 16. All Post Office locations will be closed. Regular mail delivery and retail services will resume on Tuesday, Feb. 17. Customers are reminded that when Post Offices are closed, they can still access many postal products and services through usps.com and … Read more

Postal Bulletin: USPS is Ready for the Returns Season

The United States Postal Service continues to make improvements to its infrastructure to prepare for the annual holiday returns season. As the number of items ordered online and shipped to consumers grows, so will the demand for easy, convenient return methods to attract new and repeat business. What’s New! Packageless Returns: Self-Service Return labels printed … Read more

USPS To Observe Thanksgiving Holiday, Nov. 27

November 13, 2025 WASHINGTON — The U.S. Postal Service will observe the Thanksgiving federal holiday on Thursday, Nov. 27. All Post Office locations will be closed and only Priority Mail Express will be delivered that day. Regular mail delivery and retail services will resume on Friday, Nov. 28. With more holidays just around the corner, … Read more

USPS, DMV pilot program in California will continue until October 2022

July 6, 2022 The Postal Service has extended a pilot program that provides customers at select California Post Offices with state motor vehicles services. The pilot, which began last fall, will now continue until October 2022. Through the program, the California Department of Motor Vehicles (DMV) has placed self-service kiosks in participating Post Offices in … Read more

USPS Pilot Program: DMV services in California Post Offices

USPS has teamed with the California Department of Motor Vehicles (DMV) for a pilot program that allows customers to renew their vehicle registration and access other services in select Post Offices. The California DMV has installed special self-service kiosks in five Post Office locations: Sacramento, Rancho Cordova, Paradise, Oakland and Los Angeles. A sixth site … Read more

USPS Mandatory Stand-Up Talk: Retail lobby equipment — social distancing (4/25/20)

On a daily basis, our customers transact business using our self-service kiosks (SSKs). Providing retail access as well as safeguarding the well-being of our customers is a high priority, especially in response to the Coronavirus Disease 2019 (COVID-19). To ensure the health of our employees and customers, we are continuing to follow recommended guidance and … Read more

USPS OIG Report: Customer Service for Non-English-Speaking Customers

Objective Our objective was to evaluate the U.S. Postal Service’s customer service to non-English-speaking customers. The Postal Service, established in 1775, has as its basic function the obligation to provide postal services to bind the Nation together through the personal, educational, literary, and business correspondence of the people. In addition, it shall provide prompt, reliable, … Read more