Addressing the Diverse Needs and Wants of Rural America: Opportunities for USPS

September 16, 2019 (RISC-WP-19-009) Rural customers value the social aspects of the Postal Service in their communities — more than half of rural customers know either their postmaster, clerk, or carrier by name. The majority of rural and non-rural customers want weeknight post office retail window hours, but rural post offices offer a disproportionately small…

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Senator Gillibrand Announces Postal Banking Legislation

Press Release – April 25, 2018 Gillibrand Announces Major New Legislation To Create A Postal Bank To Wipe Out Predatory Payday Lending Industry Practices, Ensure All Americans Have Access To Basic Banking Services Traditional Banks Do Not Serve Millions of Americans, Particularly Low-Income Americans, Communities of Color, and Rural Communities, Forcing Them to Use High-Cost…

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Heitkamp: New PO in Watford City is Needed Step toward Improving ND Mail Service

Senator First Announced Postal Service’s Intention to Build Facility in July 2016 – Just Three Months after Receiving a Commitment from Postmaster General to Quickly Improve Chronic Mail Issues in Watford City and Across the State Press Release – Sep 25, 2017 WASHINGTON, D.C. – Following her continued efforts to improve mail delivery and service…

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Sen. Claire McCaskill calls on USPS to explain complaints of poor service

By Jim Cunningham – May 8, 2017 Two senators are checking on complaints about poor service from the U.S. Postal Service, days after KMBZ News aired a story about persistent problems in Kansas City’s Northland. Sen. Claire McCaskill (D-MO) and Sen. Heidi Heitkamp (D-ND) are stepping up to address concerns about the accuracy of delivery…

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Hundreds of Post Office Closures Addressed in McCaskill Bill to Prevent Emergency Postal Suspensions

News Release – Tuesday, October 11, 2016 WASHINGTON – Hundreds of post offices around the country would be protected from indefinite “emergency closure” under new bipartisan legislation from U.S. Senator Claire McCaskill, a longtime champion of rural post service. The bill would prevent the U.S. Postal Service from using its emergency suspension process—meant to be…

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A Brief History of Children Sent Through the Mail

In the early days of the parcel post, some parents took advantage of the mail in unexpected ways By Danny Lewis – June 14, 2016 One of the most overlooked, yet most significant innovations of the early 20th century might be the Post Office’s decision to start shipping large parcels and packages through the mail….

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Heitkamp’s Fix My Mail Survey Inspires USPS Customer Service Program in ND

Press Release – May 5, 2016 Senator Has Heard from Nearly 500 North Dakotans who Filled Out Survey; Senator Invited Brennan to ND to Hear About Challenges Firsthand WASHINGTON, D.C. – U.S. Senator Heidi Heitkamp today announced that the U.S. Postal Service, inspired by Heitkamp’s Fix My Mail initiative and survey, is launching a new…

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HSGAC Senators Host Roundtable on Rural Postal Issues

Sens. Carper, McCaskill, Tester, Heitkamp hold roundtable on Postal Service challenges in rural communities across the country Tuesday, May 19, 2015 [maxgallery id=”36926″]WASHINGTON – Today, Homeland Security and Governmental Affairs Committee Ranking Member Tom Carper (D-Del.) and Committee Members Claire McCaskill (D-Mo.), Jon Tester (D-Mont.) and Heidi Heitkamp (D-N.D.) hosted a roundtable to examine, analyze,…

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