USPS OIG Report: Mail Delivery and Customer Service Operations – Raleigh, NC

Background The Avent Ferry Station is in the Greensboro District of the Southern Area. The delivery unit has 58 city routes and 17 rural routes delivered by 78 city carriers and 27 rural carriers. We chose the Avent Ferry Station based on the number of stop-the-clock (STC) scans occurring at the delivery unit. Our objective…

 Continue reading

USPS has modified measures during pandemic

The Postal Service is reminding employees that new social distancing procedures have been implemented to help protect workers who deliver mail during the coronavirus pandemic. To reduce health risks, the organization has temporarily modified procedures for Mobile Delivery Devices (MDDs); Form 3811, Domestic Return Receipt; Form 3849, We ReDeliver for You; and any hard-copy receipt…

 Continue reading

NALC files national-level grievance regarding Post Office Sortation Equipment Reconciliation

August 17, 2020 Today, pursuant to Article 15, Section 3.F of the National Agreement, NALC initiated a national-level grievance regarding the Postal Service’s unilateral implementation of the delivery initiative called Post Office Sortation Equipment Reconciliation (SER). On July 31, 2020, USPS notified NALC of the SER initiative and characterized it as a “review” which would…

 Continue reading

NRLCA President: National-Level Step 4 Grievance Filed

We continue to live in unprecedented times. While the novel coronavirus has not gone away, many states are moving through the various phases of “reopening” and we hope that process does not cause a dangerous spike in positive COVID-19 cases or worse yet, a “second wave.” As I mentioned to you in my last message,…

 Continue reading

NRLCA: Step 4 Grievance Filed on Delayed Retro Payments

On February 21, 2020, the Postal Service notified the NRLCA that the contractual retro payment would be delayed once again due to programming issues within the system. This delay would cause the retro payment to be processed and paid on May 15, 2020. The National Agreement was ratified on August 6, 2019. This latest delay…

 Continue reading

NRLCA: General Wage Increases and Cost-of-Living Raises

The USPS will bring all salary schedules current (both GWI and COLA adjustments) required under the 2018-2021 National Agreement on August 17, 2019 PP 18-2019 and will be reflected in the paycheck received on September 6, 2019. In accordance with Article 9, Section 1.A of the 2018-2021 National Agreement, the basic annual salary schedules (Tables…

 Continue reading

USPS OIG Report: Employee Issues at the Dickinson, North Dakota Post Office

Objective This report responds to a request from Sen. Heidi Heitkamp of North Dakota about employee issues at the Dickinson Post Office. In response to that request, our objectives were to determine whether the U.S. Postal Service complied with employee payment requirements and assess employee engagement and staffing levels at the Dickinson, ND, Post Office….

 Continue reading

USPS: Instructor teaches employees road rules

When it comes to training employees for delivery positions in Northeast Area’s Westchester District, all roads lead to Paul Gregory. The driver safety instructor has been training new employees — including letter carriers, rural carriers and truck drivers — for the past 10 years. He tells employees, “I was in your shoes, and there isn’t…

 Continue reading