rural carrier assistant

USPS OIG Report: Pre-Career Retention Initiatives

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Our objective was to assess the effectiveness of the Postal Service’s national and local initiatives to improve the pre‑career employee experience and retention.

USPS is providing city and rural carrier assistants with improved training

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USPS is providing city and rural carrier assistants with improved training, part of a broader effort to strengthen workforce development. The organization has established city carrier assistant (CCA) and rural carrier assistant (RCA) academies in all seven areas. The weeklong academies offer classroom training, followed by on-the-job training. Topics covered range from scanning to safety … Read more