USPS OIG Report: Sales and Marketing Key Performance Indicators

Posted on October 23, 2019October 23, 2019 by 21cpw

Objective The objective of our audit was to identify and evaluate key performance indicators the U.S. Postal Service uses to evaluate and measure the effectiveness of its sales and marketing strategies. The Postal Service collected $70.6 billion in revenue in fiscal year (FY) 2018 — $56.5 billion from commercial customers and $12.6 billion from its…

USPS OIG: Calling All Revenue-Generation Ideas

Posted on September 8, 2014September 8, 2014 by 21cpw

You can’t cut your way to prosperity. That seems to be the message coming out of many of the comments we received on our recent blog about the next phase of network consolidation. So, if cutting alone isn’t the answer, what are your ideas for revenue growth? Five years ago, we ran a blog post…