GAO: Post Office Changes Suggest Cost Savings, but Improved Guidance, Data, and Analysis Recommended

GAO-16-385: Apr 29, 2016. What GAO Found The U.S. Postal Service (USPS) had largely completed Post Office Structure Plan’s (POStPlan) implementation prior to a 2014 POStPlan arbitration decision and expected millions in cost savings. Specifically, under POStPlan, USPS planned to reduce hours at about 13,000 post offices (from 8- to 2-, 4-, or 6-hours of retail…

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