APWU: Das Issues Remedy Award on PM End of Day Button Case

September 24, 2021 On December 8, 2017, Arbitrator Shyam Das found that the Postal Service was in violation of the parties’ Article 1.6.B Global Settlement Remedy Agreement (GSRA) in Level 18 offices when it created the Postmaster End of Day (PMEOD) button in the Retail System Software (RSS). The PMEOD button allowed postmasters to enter…

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APWU: Clerk Craft Successfully Stops “End of Day” Button

Arbitrator Das sides with union for arbitration victory Web News Article #: 119-2017 12/12/2017 – Arbitrator Shyam Das found in favor of the APWU again in the union’s on-going efforts to enforce the Global Settlement Memorandum of Understanding (GSMOU) and the Global Settlement Remedy Agreement (GSRA) for implementing the GSMOU. In an award issued December…

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USPS OIG Report: Retail System Software Help Desk

Background The U.S. Postal Service started deployment of the Retail System Software (RSS) solution in fiscal year (FY) 2014, to replace the existing retail point-of-service software at about 18,000 Post Office locations. RSS was deployed to reduce the number of vendors involved in the Postal Service’s retail solutions and lower its operational and maintenance costs….

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