USPS OIG Report: Stamp Stock Accountability

Objective Our objective was to determine whether controls over unit reserve stamp stock accountability were adequately designed and operating effectively. We received a hotline allegation regarding suspicious fraudulent transactions involving stolen stamps from the North Kenner, LA, Station. An initial investigation confirmed that a Postal Service unit manager had access to large quantities of postage…

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USPS OIG Audit Report: Window Retail Customer Service

Audit Report – MS-AR-15-001 – 01/29/2015 Background In fiscal year (FY) 2013, the U.S. Postal Service’s retail network of about 32,000 facilities handled 1.7 billion transactions, a reduction of about 5.2 percent from FY 2012. These transactions typically included the sale of stamps, shipping supplies or services, and money orders. A positive customer experience during…

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