USPS: Package security enhancements begin this month

The Postal Service is increasing the safety and security of its collection box procedures. The organization is modifying the long-standing Aviation Mail Security Rule, which was established in 1996 and called for packages weighing 16 ounces or more to be presented in person to a retail associate or letter carrier. The rule was introduced to…

 Continue reading

USPS OIG Report: Stamp Stock Accountability

Objective Our objective was to determine whether controls over unit reserve stamp stock accountability were adequately designed and operating effectively. We received a hotline allegation regarding suspicious fraudulent transactions involving stolen stamps from the North Kenner, LA, Station. An initial investigation confirmed that a Postal Service unit manager had access to large quantities of postage…

 Continue reading

USPS OIG Audit Report: Window Retail Customer Service

Audit Report – MS-AR-15-001 – 01/29/2015 Background In fiscal year (FY) 2013, the U.S. Postal Service’s retail network of about 32,000 facilities handled 1.7 billion transactions, a reduction of about 5.2 percent from FY 2012. These transactions typically included the sale of stamps, shipping supplies or services, and money orders. A positive customer experience during…

 Continue reading