Transactional Mail: Implications for the Postal Service

April 16, 2018 (RARC-WP-18-007) First-Class Mail remains the Postal Service’s biggest provider of revenue and contribution, despite its portion of overall postal revenues having fallen from more than 60 percent in the late 1970s to just 40 percent in 2016. Depending on whether key historical trends continue, intensify, or weaken, the future of transactional mail…

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