Objective Our objective was to evaluate trends and practices the U.S. Postal Service uses to optimize its processing network. The Postal Service’s processing network includes 285 facilities that processed 301 billion pieces of mail in fiscal year (FY) 2018, with an average staffing complement of 82,065. These facilities are responsible for processing mail for delivery…
This sounds like a math problem on a standardized test: If the amount of mail processed in fiscal year (FY) 2018 declined by 5 billion pieces and total number of workers used to process mail declined by 5,000 career employees (with workhours also dropping by 4.3 million), how much did overtime costs decrease? Answer: They…
Objective The objective of our audit was to assess the Postal Service’s management of mail processing overtime during fiscal year (FY) 2018. The Postal Service had a goal to reduce mail processing staffing costs by about $130.5 million in FY 2018. While the Postal Service uses overtime to provide flexibility and meet its operational requirements,…
