USPS OIG: Can the Postal Service Improve its Passport Acceptance Process?
In 1975, the Postal Service began accepting passport applications on behalf of the Department of State (State Department). Today, you can submit your passport application at post offices, public libraries, and courthouses. The State Department’s Bureau of Consular Affairs, Office of Passport Services/Customer Service approves participation in the passport program. In fiscal year 2014, the…