USPS OIG Report: Operational Changes to Mail Delivery

Objective This report responds to an August 7, 2020, congressional request regarding concerns that Postmaster General Louis DeJoy’s modifications to U.S. Postal Service staffing and policies had an adverse effect on Postal Service operations, leading to slower and less reliable mail delivery. This report also responds to a number of recent similar congressional requests. We…

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PMG DeJoy updates employees in new video

September 17, 2020 In his latest video message, Postmaster General Louis DeJoy updates employees on the organization’s recent activities. Topics include operational changes; service improvements; the ongoing response to the coronavirus pandemic, as well as the response to Hurricane Laura, wildfires and other emergencies; and the Postal Service’s commitment to deliver election-related mail. DeJoy, who…

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USPS OIG Report: Processing Readiness of Election and Political Mail in 2020 General Elections

Objective Our objective was to evaluate the Postal Service’s readiness for timely processing of Election and Political Mail for the 2020 general elections. Election Mail is any mailpiece that an authorized election official creates for voters participating in the election process and includes ballots and voter registration materials. Political Mail is any mailpiece created by…

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Statement of USPS PMG and CEO Louis DeJoy before the House Committee

“I assumed the role of Postmaster General just over 60 days ago with the goal of preserving and strengthening this great American institution. The Postal Service was established by Congress to fulfill a public service mission of providing prompt, reliable, and universal postal services to the American people, in an efficient and financially self-sustaining fashion….

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USPS Statement on Passage of HR 8015

 WASHINGTON, DC — (8/23/2020) “The U.S. Postal Service greatly appreciates the efforts of the House of Representatives to assist us. We look forward to continuing to work with Congress on more meaningful reform that will ensure our long-term health, and we remain a vital part of our nation’s critical infrastructure. We are concerned that some…

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Internal “PMG Briefing” Shows Alarming Delays Across the Board

House Committee on Oversight and Reform Press Release – Aug 22, 2020  Washington, D.C. (Aug. 22, 2020)—Today, Rep. Carolyn B. Maloney, the Chairwoman of the Committee on Oversight and Reform, released new internal Postal Service documents warning Postmaster General Louis DeJoy about steep declines and increasing delays nationwide over the last two months as a…

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USPS taking steps toward greater efficiency

Under the leadership of Postmaster General Louis DeJoy, the Postal Service is developing a business plan to ensure that the organization will be financially stable and able to continue to provide reliable, affordable, safe and secure delivery of mail and packages to all customers. This plan, which will be presented to the USPS Board of…

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USPS OIG Audit Report: Mail Processing and Transportation Operational Changes

Background The Postal Accountability and Enhancement Act of 2006 noted the U.S. Postal Service had more facilities than it needed and should streamline its network to eliminate excess costs. The act requires the Postal Service to prepare a strategy for rationalizing its facilities network and remove excess processing capacity and space. In 2011, the Postal…

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