Priority Mail Express postage refund policy for packages mailed between Dec. 22 and Dec. 25

December 15, 2022 As it has done for years, the Postal Service will implement a no-refund policy for Priority Mail Express packages shipped from Dec. 22 through Dec. 25 under the following two conditions: • The one-day shipment was mailed between Dec. 22 and Dec. 25 and was delivered, and • Delivery was attempted or…

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USPS OIG Report: Online Priority Mail Express Refunds

Objective Our objective was to determine if the Postal Service properly processed and supported online refund requests for Priority Mail Express (PME). We conducted this audit in response to concerns raised by the U.S. Postal Inspection Service and our Office of Investigations. The concerns related to potential erroneous payments with online PME refunds issued by…

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