USPS is testing elimination of four Extra Services forms

The Postal Service has eliminated four Extra Services forms at some Retail Systems Software (RSS) sites. In a test underway at RSS sites in Capital and Northern Virginia districts, these color-coded forms are no longer required: PS Form 3804 Return Receipt for Merchandise PS Form 3813 Insured Mail Receipt (domestic only, $500 and under) PS…

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USPS: Reflecting safety – Districts use mirrors to encourage seatbelt use

New “safety mirrors” are being deployed throughout the district to remind Postal Service drivers to wear their seatbelts. The mirrors come equipped with seatbelts or tape that mimics belts; when an employee looks at the mirror, their reflection reminds them to buckle up. The district, part of Capital Metro Area, has installed the new mirrors…

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USPS OIG Management Alert – Capital and Northern Virginia District Courier Service

Summary The Brentwood and Merrifield post offices and the Curseen-Morris and Merrifield P&DCs left remittance mail unattended and did not supervise courier pick-ups, did not maintain courier logs, and had no caller service standard operating procedures (SOP) for local couriers. These conditions occurred because management did not implement sufficient controls to adequately safeguard and ensure…

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USPS: Passport to profits – Northern Virginia District tests call center

The Postal Service is continuing its efforts to strengthen passport processing, including testing a call center for customers in Northern Virginia District. The center’s goals are to boost passport revenues, balance processing workloads and reduce passport-related calls to Post Offices. “We look forward to promising results,” said Acting Marketing Manager Anthony Prisco. The district will…

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