USPS OIG Report: Delivery and Customer Service Operations – New Hampshire

Posted on December 15, 2020December 15, 2020 by 21cpw

Objective: We conducted this audit in response to a January 27, 2020 congressional request from Senator Margaret Hassan, who raised concerns regarding complaints at multiple Postal Service facilities in New Hampshire. Our objective was to evaluate mail delivery and customer service operations at selected locations. The Postal Service has an obligation to provide services to…

USPS: Employee sets personal record on sorting machine

Posted on May 20, 2016May 20, 2016 by 21cpw

A Northern New England District employee recently showed his postal pride by setting a personal record for quickly sorting mail. Nashua, NH, Clerk Frank LaRoche inducted 1,620 mailpieces in one hour on a parcel sorting machine last week — breaking his previous record of 1,506 pieces. Typically, the machine is fed about 700 pieces an…