In its five-year strategic plan, the U.S. Postal Service emphasizes the importance of regularly maintaining its facilities. In fact, it outlines an initiative to standardize, upgrade, and realign maintenance operations across field offices to reduce operating expenses. However, the Postal Service only established and tracked maintenance optimization planned savings at the national level and not…
Objective The objective of our audit was to evaluate the effectiveness of the U.S. Postal Service’s maintenance optimization initiative in the Northeast Area. The Postal Service’s Five-Year Strategic Plan – Fiscal Year (FY) 2017 to 2021 outlines its maintenance optimization initiative to standardize, upgrade, and realign maintenance operations across field offices efficiently and effectively in…
Project Title: Maintenance Optimization – Northeast Area Start Date: Friday, September 22, 2017 Estimated Report Release Date: March 2018 The U.S. Postal Service’s Five-Year Strategic Plan ― Fiscal Year 2017 to 2021 outlines a maintenance optimization initiative to standardize, upgrade, and realign maintenance operations across field offices efficiently and effectively in order to reduce operating…
Background Overtime pay is a premium that the U.S. Postal Service pays its non-management employees. It is paid at one and one-half times the employee’s hourly rate for work performed in excess of eight paid hours a day or 40 paid hours a week. In addition to overtime pay, employees may be eligible for penalty…
Project Title: First-Class Mail Service Performance Measurement – Northeast Area Start Date: Monday, August 14, 2017 Estimated Report Release Date: February 2018 First-Class Mail on-time service performance scores have declined since the Postal Service began consolidating mail processing facilities in June 2012. The Northeast Area, which spans from New York to Maine and includes Puerto…
Background The U.S. Postal Service has more than 30,000 leased and owned retail facilities nationwide. About 3,851 of these facilities are in the Northeast Area. The Post Office lobby is the principal business office of the Postal Service. The lobby’s appearance directly affects the Postal Service’s image because it is the only close-up view of…
Project Title: Facility Condition Reviews – Northeast Area Start Date: Friday, April 22, 2016 Estimated Report Release Date: September 2016 In a 2015 report, the OIG identified poor working conditions at a Post Office in New Mexico. We found problems with heating and air conditioning, lighting, electrical, and plumbing systems as well as deteriorating building…
The new machine that sorts small packages is generating big results for the Postal Service. Two Small Parcel Sorting Systems (SPSS) at the Queens, NY, P&DC recently processed more than 1 million packages in a single week, a new record. “USPS is thriving and parcels will continue to be a competitive resource,” said Operations Support…
