USPS OIG: The Churn and Heartburn of Employee Turn…over

Few businesses are happy when employee turnover is high. It’s usually a sign of lackluster employee engagement, and it’s expensive to hire and train new workers. Keeping an eye on employee turnover rates and what may be causing them to rise is generally a good business practice. We recently looked at the U.S. Postal Service’s…

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USPS OIG Report: Effectiveness of Efforts to Reduce Non-Career Employee Turnover

Objective Our objective was to assess the Postal Service’s effectiveness in reducing non-career employee turnover and evaluate underlying reasons for non-career employee turnover. The Postal Service hires non-career employees to supplement its regular workforce and reduce staffing costs. Non-career employees are temporary workers who do not receive the same employee benefits as career employees, are…

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USPS OIG Report: Management of Overtime in the Northeast Area

Background Overtime pay is a premium that the U.S. Postal Service pays its non-management employees. It is paid at one and one-half times the employee’s hourly rate for work performed in excess of eight paid hours a day or 40 paid hours a week. In addition to overtime pay, employees may be eligible for penalty…

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